1) Overview
We carefully handle personal data collected through our services and websites. We only process data as required by law and for clearly stated purposes. This policy applies across industries and products we operate on this domain.
2) Data We Collect
- Identifiers (account info, device IDs, IP address, cookies).
- Contact details you provide (name, email, phone).
- Usage data (pages viewed, links clicked, downloads, on-site searches, timestamps, browser type).
- Transaction/support records (warranty, training, events, surveys, promotions).
- Content you submit voluntarily (forms, feedback).
3) How & Why We Use Data
- Provide and improve products/services, including customer support.
- Operate the site, analytics, and performance monitoring.
- Communicate updates, security alerts, and service messages.
- Marketing with your consent and as permitted by law; you can opt out anytime.
- Prevent abuse, investigate incidents, and ensure compliance.
4) Legal Bases
- Performance of a contract (e.g., providing requested services).
- Legitimate interests (e.g., site security, product improvement).
- Compliance with legal obligations.
- Your consent, where required (you may withdraw at any time).
5) Cookies & Similar Tech
We use cookies and similar technologies for essential functions, analytics, and, where allowed, personalization and marketing. You can manage cookies via your browser settings.
6) Retention
We retain personal data only for as long as necessary for the purposes described, or as required by law. Logs kept for security/investigation may be retained longer when needed.
7) Sharing
We do not sell personal data. We disclose data only when necessary:
- Service providers processing data under our instructions.
- Affiliates, where permitted and subject to this policy.
- Legal/regulatory request or to protect rights, safety, and security.
- Business transfers (e.g., merger/acquisition).
8) Security
We implement administrative, technical, and physical safeguards to protect data. No method is 100% secure, but we continuously improve our controls.
9) Children
Our services are not directed to children under the age required by local law. If we learn we collected data from a child, we will delete it.
10) Your Rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Data portability, where applicable.
- Opt out of marketing communications.
- Lodge a complaint with your supervisory authority.
For privacy requests, please contact: privacy@www.toushi.org. We will verify your request and respond within applicable timelines.